I am taking over a website, and cannot access Cloudflare Account

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the issue you’re encountering

The domain is through GoDaddy, we are attempting to transfer and take over hosting

What steps have you taken to resolve the issue?

No access to to cloudflare account of prior web company. How can I remove and take over.

What feature, service or problem is this related to?

Nameservers

2

It doesn’t look like it’s using Cloudflare for much, other than DNS.

The hostname isn’t :orange: proxied, and resolves to Hostinger.

It’d be best to log into GoDaddy and point the name servers to Hostinger.

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Thanks so much for your fast reply, I’ll update If that works! Other ideas welcome from community.

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4

There’s really no other way, as Cloudflare isn’t going to grant you access to someone else’s Cloudflare account even if you’ve taken over the domain/site.

But if you also want to use Cloudflare, then you can add the domain to your own Cloudflare account, update the nameservers at GoDaddy to a new pair Cloudflare will assign, and point the domain (from your Cloudflare DNS) to Hostinger.

Good luck!

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