Access to our Super Admin account has unfortunately been lost (new computer, new phone). I have been trying for months to regain this, but it proves that the account recovery support ticket goes to a black hole. This is very frustrating when working with an industry leader like cloudflare.
Does anyone have a way to get this back? We have access to our normal admin accounts and the email access to the Super Admin account, but without logging into the Super Admin Account, we are not able to update the billing info for our account, or purchase more domains.
Please let me know. need this resolved asap.