I am having trouble with nameservers and DS rescords

[ahmad2]

Answer these questions to help the Community help you get started.

What is the domain name?
ahmadelrifai.com

Have you searched for an answer?
Yes but following instructions does not facilitate change name servers

Please share your search results url:
https://dash.cloudflare.com/1b4750b8c9aff47b225d5ee14c9db7d5/ahmadelrifai.com

ICANN Lookup

https://dash.cloudflare.com/1b4750b8c9aff47b225d5ee14c9db7d5/ahmadelrifai.com/dns/records

When you tested your domain, what were the results?

Describe the issue you are having:

ahmadelrifai.com is not active on Cloudflare yet

Update the nameservers at your registrar to activate Cloudflare services for this domain.

What error message or number are you receiving?

ahmadelrifai.com is not active on Cloudflare yet

Update the nameservers at your registrar to activate Cloudflare services for this domain.

What steps have you taken to resolve the issue?
contacted apple total 2 hours and six minutes callcontacted icann lookup for assistance
called clouflare on 4 different numbers, lost over 60 dollars in international call rates and always hangs up
domain first purchased last year, they stopped due to billing, yet money was coming out and paid.
tried to resolve issue daily for hours
lost account because sent token and don’t have access to email
repurchased domain using new account, paid 250$ and 25$ still wont set up

Have you tried from another browser and/or incognito mode?
yes

[Laudian]

I’m not sure what exactly happened, but please create a ticket with category “Registrar” where you explain the situation and why you can’t access the previous Cloudflare account:

https://dash.cloudflare.com/?to=/:account/support

Please share your ticket number here once you’ve done this.