I accidentally clicked to the paid subscription. How can I get a refund?
It just arrived by accident. Please help me.
I accidentally clicked to the paid subscription. How can I get a refund?
Refunds
You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support. You should cancel the paid plan asap and let the Billing support team know you did that.
Dear Cloudflare Support Team,
I am writing to request a refund for the recent charge on my account ([Order Number：IN-36988642/account number：). On ,20:00 on May 10th, I was charged US$ 316.13 for Teams Standard Base, but I need to cancel this purchase due to I left my phone on the sofa. My child accidentally clicked here to subscribe.I can’t create a ticket, but he is recommending community articles to me. Please help me get a refund. Thank you.
According to Cloudflare’s refund policy, Please process the refund to my original payment method, I’m Chinese. This more than 300 US dollars might be one or two days’ salary for developed countries, but for me, it’s one and a half months 'salary. I’m really very sorry. I really need a refund. Thank you ,The paypal account is
Let me know if additional information is required.
Best regards,
倪鹏 ni
This is a public post on a public forum, you are not communicating with the Billing Support team, you need to do so via a case with Support. To do that, follow the details here,
I created a ticket with ID: 01525216. Could you help me process it as soon as possible? Thank you.
Request for Refund - [ Order Number：IN-36988642/account number：'s account]
I created a ticket with ID: 01525216. Could you help me process it as soon as possible? Thank you.
I created a ticket with ID: 01525216. Order Number：IN-36988642。I am very sorry, can you help me resolve this as soon as possible? My English is not very good, please forgive me.
I need a refund,Dear Cloudflare Support Team, I am writing to request a refund for the recent charge on my account [Order Number：IN-36988642/account number：. On ,20:00 on May 10th, I was charged US$ 316.13 for Teams Standard Base, but I need to cancel this purchase due to I left my phone on the sofa. My child accidentally clicked here to subscribe. community articles to me. Please help me get a refund. Thank you.I created a ticket with ID: 01525216。 According to Cloudflare’s refund policy, Please process the refund to my original payment method, I’m Chinese. This more than 300 US dollars might be one or two days’ salary for developed countries, but for me, it’s one and a half months 'salary. I’m really very sorry. I really need a refund. Thank you ,The paypal account is . Let me know if additional information is required. Best regards, 倪鹏 ni peng Contact phone number: account email:
I emailed billing, but it seems like an automated response. I also created a ticket, id: 01525216
IN-36988642
Refunds
There’s no need to make multiple posts. As has already been said, the community can’t help with billing issues, you will need to work through the ticket.
I created a ticket with ID: 01525216. Could you help me process it as soon as possible? Thank you.
It’s been three days and I still haven’t received any response.
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