I am configuring hubspot cname records. But it seems that my records are not propagating due to the underscore.
I have an article that says that I need to contact support. But that just doesn’t sound right.
I am just trying to verify & find a solution.
Those underscores are perfectly ok. But if you’ve Proxied those records, they won’t work.
I do not have the cname records proxied & they have been present in cloudflare for more than a day.
Advice is welcome because I am puzzled.
We could probably help you better if you shared your domain and tell us what records exactly you have added.
I am creating cname records in couldflare:
I am also having issues with:
Just seems like they are not propagating…
Can you share a screenshot of https://dash.cloudflare.com/?to=/:account/:zone/dns/records (select your domain) that shows your records AND the assigned Cloudflare nameservers below?
Could you also check if at https://dash.cloudflare.com/?to=/:account/:zone/dns/settings (select your domain), CNAME flattening is set to apex only?
The second exists as an A record. The first doesn’t exist. Are you sure you’re in the active zone for this domain in Cloudflare?
; <<>> DiG 9.10.6 <<>> Managevp-staging.seamgroup.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 61004
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 1232
;; QUESTION SECTION:
;Managevp-staging.seamgroup.com. IN A
;; ANSWER SECTION:
Managevp-staging.seamgroup.com. 30 IN A 188.8.131.52
;; Query time: 188 msec
;; SERVER: 184.108.40.206#53(220.127.116.11)
;; WHEN: Fri Oct 20 15:40:44 EDT 2023
;; MSG SIZE rcvd: 75
Also ensure you don’t have flatten all cnames enabled if you’re on a paid plan…
You were right. Cname flattening was causing my error. Thank you for the help!
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