Https not working, viewers not able to access website

Hi All,

Some of my website viewers reported the website is not accessible in some of the computer/network where other sites using Cloudflare shared SSL can be accessed without any issue.

If i allow connect over both HTTPS and HTTP. Those viewers can connect via HTTP.
please assist me to understand what is the issue here as both cases viewers are routed via Cloudflare.

How to resolve this issue?


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