Hey there,
For this issue you will have to create a support ticket with Cloudflare so they can further look into what’s causing it.
https://dash.cloudflare.com/?to=/:account/support
If you happen to only be on a free plan, then you need to select these options/categories to be able to create a ticket for this:
After you have created the ticket, post the ID of it here, so any CF employees coming across this thread can track it.