How to whitelist the services used by marketing


Can we somehow whitelist the services below (Used by our marketing department) as they are currently blocked by the Cloudflare bot control?


Please let me know what you recommend.
Thank you,

May I ask if you are seeing them or the requests from particular domains being blocked or challenged when you navigate to the Cloudflare dashboard → Security → Overview (Firewall Events)? :thinking:

Furthermore, if so, you’d see what kind of type of “service” did blocked those requests and more information like HTTP version, source IP address, user-agent, etc.

You could either:

  1. Disable Bot Fight Mode
  2. Allow the requests based on the part of the User-agent string used in them by creating a Firewall Rule with the action “allow”
  3. Disable Browser Integrity Check option (if that might be also blocking them)
  4. Allow the requests based on the IP address by adding them to the Security → WAF → Tools → IP Access Rules with the action “allow”.

Helpful article:

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.