How to View and Use Courtesy Credits in Cloudflare Account

What is the name of the domain?

sranganath.com

What is the issue you’re encountering

Hi, I recently raised a support ticket with Cloudflare regarding some difficulties I was experiencing. In response, Cloudflare Support provided a one-time courtesy credit and marked my ticket as solved. However, I’m having trouble locating this credit in my account. I’ve checked the Billing section but couldn’t find any indication of the credit being applied. Could anyone guide me on: How to see the courtesy credits in my Cloudflare account? How to use these credits towards purchasing a new domain? Any help or advice would be greatly appreciated! Thanks

In what area can we help you?

Refunds

Hi @sranganath87,

You can find these credits by going to the payments section in your billing dashboard. Please note that these credits cannot be used for Cloudflare Registrar payments.

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