How to update DNS A record?

Website, Application, Performance DNS & Network
1

I was having an issue with the delivery of my newsletters, and they would not arrive at my subscribers. I contacted my hosting provider, and I was advised to ask you to update my domain A record with a new IP address given to me. Can you please help me?

3

You configure your DNS records in your dashboard here…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records

A guide here…

4

So I take it that the type A is referring to the domain A record? Should I update where my domain name is?

5

Yes, but can you share what you are being asked to do?

Normally fixing this would involve updating TXT records, or unproxying an A/AAAA/CNAME record for a mail-related record.

If you can give the domain, and what you are being asked to do it might help.

[add] A screenshot of your DNS records may be useful as well.

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7

I was given a new IP address and I was asked to update domain A on this side since I’ve changed the nameservers to Clouflare.

10

Your records for autoconfig, autodiscover and mail should be set to DNS only.
https://cf.sjr.org.uk/tools/check?081def96046c428d95e77917d136283a#dns-other

What are they asking you to change the A record to? And for what subdomain?

I guess they are seeing the Cloudflare IP address for mail and asking you to change that as your website is working.

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11

They are asking me to change the IP address so my newsletters can be delivered. They gave me the IP address.

12

I’m not sure what you mean by subdomain. Can you please explain?

13

Based on the screenshot I sent, can you please tell me which specific domain A I should edit?

14

You should do this…

As for changing the A record, I don’t know. You’ll need to paste exactly the information and instructions you have from them. As I said, your query is about email delivery, but all your IP addresses in the DNS are the same and also cover your web hosting.

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15

Thank you so much for your help.

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16

Hi @selflovecompact, your topic has a solution here.

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