How to unsubscribe from Cloudflare emails

General
1

Hi there!

In my profile, my communication preference states: “Cloudflare may not send me emails”

However, I continue getting emails from Cloudflare. At the bottom of each one, it says “This email was sent to [my email address] because you are a Cloudflare customer.” However, there’s no visible means to unsubscribe.

I have searched the community as well as the Cloudflare knowledge base, but I can’t find any solution. I submitted a ticket 10 days ago. Today I got an auto response suggesting I ask the community. Can someone share how I can remove myself from all emails?

2

Hi @kim5, I’ll make sure the message gets through, sorry for the trouble. I see your ticket and will escalate it.

1 Like
3

Thank you! Very kind of you. :blush:


cloonan

Community Team

January 17
Hi
@kim5, I’ll make sure the message gets through, sorry for the trouble. I see your ticket and will escalate it.

4

HI @kim5, sorry for the troubles on this, I am in communication with the team. Can you attach a copy of the email you received to your Support ticket? I’d like to share that with the team.

5

Thank you, @kim5!

6

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