How to solve Locked account due to unpaid invoices?

Hi,
I am still getting this error when adding a new site to cloudflare
Make payments for your unpaid invoices to proceed. Your account is locked due to the unpaid invoices

Welcome to the Cloudflare Community!

Have you double checked and ensured all your invoices are paid? If you did/you have no unpaid or partially paid invoices, this is probably related to: Cloudflare Status - Billing Errors - managing payment methods, subscriptions, paying invoices & inaccurate unpaid balances

If you need to resolve that urgently, create a billing ticket and share the ticket number here. Otherwise as per that status post, they are working to resolve the issue and will launch an automated cleanup process to resolve wrongly marked accounts.

1 Like

Hi
Thank you for your answer
I have created a ticket
Ticket ID: [3207438]

Hi
Is there any update ?

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