How to set cloudflare NS

[busseyhlcowieiwe]

Why the domain has set NS from the previous registrar and not those assigned by Cloudflare? How can I change it? I want to have CF nameservers.

[sdayman]

It sounds like you transferred a domain to Cloudflare Registrar.

Some registrars reset your name servers as you leave their service, which isn’t very helpful.

Open a ticket as a Registrar issue (or email support AT cloudflare DOT com), then post the ticket # here so we can escalate it and have it reopened.

[busseyhlcowieiwe]

@sdayman

If you are a Cloudflare account holder, please submit a new support request from the email address you used to register your Cloudflare account. You should open a ticket directly through the Cloudflare dashboard following these steps: 1. Log in to your Cloudflare account and click on “Support” in the top right corner, from the drop down select Help Center. 2. Click on your name in the top right corner, and in the drop down menu select “My activities” where you will see your existing requests. 3. Scroll to the bottom of the “My Requests” page and click “Submit a request”.

Thank you for your advice.
The ticket #2499294

[sdayman]

Got it. I’ve added that ticket to the escalation queue.

[KianNH]

@busseyhlcowieiwe - you can try to change it yourself using the API.

curl -X PUT "https://api.cloudflare.com/client/v4/accounts/${accountid}/registrar/domains/${domain-name}" \
     -H "X-Auth-Email: ${x-auth-email}" \
     -H "X-Auth-Key: ${x-auth-key}" \
     -H "Content-Type: application/json" \
     --data '{"name_servers":["foo.ns.cloudflare.com","bar.ns.cloudflare.com"]}

Replace foo.ns.cloudflare.com and bar.ns.cloudflare.com with the nameservers it’s requesting you to use as well as swapping ${domain-name} with your domain name, ${accountid} with your account ID and removing the ${ and }.

You can get your Account ID by following this guide: https://developers.cloudflare.com/fundamentals/get-started/basic-tasks/find-account-and-zone-ids/

Swap out X-AUTH-KEY and X-AUTH-EMAIL as described here: Cloudflare API v4 Documentation