How To Reset MFA

How can the MFA be reset. I no longer have the phone that was setup with MFA. I can’t get logged in without it.

Thanks,

Hi @dlockard, sorry about your phone. When you try to reset, are you not receiving the emails? Can you check your spam folder to see if you’re blocking them?

If after ensuring your email service is not flagging Cloudflare you still do not receive an email, contact Cloudflare Support., at the bottom of the page select get more help. Please share your ticket number here as I’d like to track progress.

Great help center article here for background, https://support.cloudflare.com/hc/en-us/articles/115003614752-Multi-Factor-Email-Authentication.

Thanks for the reply. I contacted support and I am not the account owner. I’m having the guy from my team that set this up open the ticket since he is the owner.

Thanks,

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