How to remove records from old account

Our webhost Kinsta.com is changing to use Cloudflare, but apparently there is an issue because there are some old DNS records registered at Cloudflare, but we have no knowledge about any account.

How can we have these old records removed so Kinsta can use Cloudflare?

The domain is kaereboern.dk

Hope someone can help

I know for a fact that Kinsta can make this work. You’ll have to escalate this within Kinsta for them to contact Cloudflare support.

Don’t let them give you the runaround. I don’t know why someone like Kinsta would send you here to do their work for them. You’re not even a Cloudflare customer. They are.

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