How to move from siteground?

Hello ,
I want to transfer my domain from my current host (SiteGround) to CloudFlare .
I’m getting "Your DNS zone file is hosted by , a Cloudflare partner. Manage your DNS records at their website. " Now .
So What can I do to Change my Name server to CF NameServers .
my domain is :

When you add a site to cf, we are not hosting your site. It stays with siteground and we route traffic to it. You need to start by logging into cf, select Add a site and then change your nameservers at your domain registrar for the site to become active on cf.

1 Like

@cloonan, he is talking about transferring his domain name , he is not talking about adding his site on Cloudflare :slight_smile:

1 Like

It doesn’t sound like it. Their DNS records aren’t showing up here, so they want to change name servers.

p.s. I’m pretty confident about this because their registrar is Namecheap, not Siteground.

1 Like

@zikwaa to transfer your domain to Cloudflare you need to follow some rules-

Before transferring a domain to Cloudflare
Ensure you have created an account that includes your domain and changed your DNS name servers to Cloudflare.
Disable DNSSEC by:
Removing the DS record at your current DNS host.
Disabling DNSSEC in the Cloudflare dashboard.
If initiating multiple transfers, notify your financial institution to prevent them from flagging these charges as fraudulent.
Renew your domain if it is within 15 days of expiration.
Unlock your domain at your current registrar.
Do not make any changes to the Registrant’s contact information. Updating the Registrant contact may result in your current registrar locking the domain for 60 days.

1 Like

Maybe that’s what they posted about. What I posted about is the first issue they should address, they need get the zone active on cloudflare.

1 Like

Once you are ready @zikwaa then you can follow these steps-

1. Log in to your registrar account

Log in to the registrar account where the domain is currently registered.

2. Unlock the domain

Registrars include a lightweight safeguard to prevent unauthorized users from starting domain transfers: registrar lock. You might also see it written as “domain lock.” In WHOIS, it may appear as clientTransferProhibited . When enabled, the lock prevents any other registrar from attempting to initiate a transfer.

Only the registrant can enable or disable this lock, typically through the administration interface of the registrar. To proceed with a transfer, remove this lock if it is enabled.

3. Remove WHOIS privacy

In most cases, domains may be transferred even if WHOIS privacy services have been enabled. However, some registrars may prohibit the transfer if the WHOIS privacy service has been enabled.

4. Request an authorization code

Your new registrar needs to confirm with your old registrar that the transfer flow is authorized. To do that, your old registrar will provide an authorization code to you. the code is also referred to as EPP code.

5. Initiate your transfer to Cloudflare

go to
Cloudflare will display the zones available for transfer.

You will be presented with the price for each transfer. When you transfer a domain, you are required by ICANN to pay to extend its registration by one year from the expiration date. You can remove domains from your transfer by selecting x .

If you do not have a payment method on file, add one at this step before proceeding.

6. Input your authorization code

In the next page, input the authorization code for each domain you are transferring. You also 7. Confirm or input your contact information

In the final stage of the transfer process, input the contact information for your registration. Cloudflare Registrar redacts this information by default but is required to collect the authentic contact information for this registration. It is important that you provide accurate WHOIS contact information. You may be required to verify the contact information. Failure to provide accurate information and/or failure to verify the information may result in suspension or deletion of your domain.

You can modify the contact information if needed:

  1. From your Account Home , select Registrar .
  2. Under the Manage tab, select Edit in the Default Contact card.
  3. Update your information.

After entering the contact information, agree to the domain registration terms of service by selecting Confirm transfer .

8. Approve the transfer with your previous registrar

Once you have requested your transfer, Cloudflare will begin processing it. Your previous registrar will email you to confirm your request to transfer. Most registrars will include a link to confirm the transfer request. If you click that link, you can accelerate the transfer operation. If you do not act on the email, the registrar can wait up to five days to process the transfer to Cloudflare. You may also be able to approve the transfer from within your current registrar dashboard.

Transfer statuses need to unlock each domain so that Cloudflare can process your request. For more information, refer to the instructions provided by your current registrar on how to transfer your domain.


Transfer statuses

You can check on the status of your transfer in Account Home > Overview > Domain Registration for your domain. Below, you can find a list of the possible transfer statuses.

  • Transfer in progress : Your request has been submitted by Cloudflare to your previous registrar. Cloudflare is now waiting on them to confirm they have received the request. If this status persists for more than a day (24 hours), ensure that the domain has been unlocked at your current registrar and any WHOIS privacy services have been removed.
  • Pending approval : Your current registrar has received the transfer request. They can now wait up to five days to release the domain. If you want to move faster, you can manually approve the transfer for immediate release in the dashboard of most registrars.
  • Transfer rejected : your transfer has been rejected. This can occur if you canceled the request at your current registrar instead of approving it. If you still wish to transfer, you can select Retry and initiate a new transfer request.

transfer can be rejected for a few reasons, including:

  • The domain was registered in the last 60 days.
  • Cloudflare does not yet support the TLD.
  • The domain is designated as a “premium” domain by the registry.
  • The domain has a status that does not allow for a transfer.

You will not be billed at this step. Cloudflare will only bill your card when you input the auth code and confirm the contact information at the conclusion of your transfer request.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.