How to login cloudflare if the same domain and the connected email address is down

Website, Application, Performance
1

What is the name of the domain?

southafricancasinos.co.za

What is the error number?

Can’t login to cloudflare account as the website ip address needs to be changed but the email address i am using is the same domain email that is down.

What is the error message?

Can’t login to cloudflare account as the website ip address needs to be changed but the email address i am using is the same domain email that is down.

What is the issue you’re encountering

Can’t login to cloudflare account as the website ip address needs to be changed but the email address i am using is the same domain email that is down.

What steps have you taken to resolve the issue?

Can’t login to cloudflare account as the website ip address needs to be changed but the email address i am using is the same domain email that is down.

What are the steps to reproduce the issue?

Can’t login to cloudflare account as the website ip address needs to be changed but the email address i am using is the same domain email that is down.

2

Hi there,
My website is down and associate email that i use to login that domain is also down. Now the reason i am posting this on the community is because i can’t login to cloudflare as my website hosting has change the IP address and i need to update the ip address once i login to cloudflare. Now as i can’t login to cloudflare due to the email address is down.

3

You can simply create a new Cloudflare account and add your website to that new account. It will be the fastest way to get access.

After you’ve done that and your email is working, you can still use that to regain access to the old account if you want.

4

Please advise how can i add these details. i did created a new account

Host/Name: mail.southafricancasinos.co.za

Type: A record

TTL: 600

Value/Content: 169.239.218.60

5

Did you follow the instructions to change the name servers at your registrar?

This article explains how to create the record afterwards:

6

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