When we acess pages which are proteceted by Cloudflare web firewall from our office, we are getting the “One more step Captcha Verification”. It seems that our office IP was put on some kind of black-list.
Is there way to know why we were put on the black-list? Can we contact Cloudflare support? Can we for example pay for this information?
Btw is it possible that subnet with our IP was put on the blac-list or is it always just 1 single IP. We already run some simple network-wide scans for infected devices but didn’t find anything. Knowing the reason why we were put on the black-list could help us determine the source of the issue.
Thank you very much