How to increase Cloudflare Load Balancer timeout?

Website, Application, Performance DNS & Network
1

Hi All,

We recently started to use Cloudflare Load Balancer with 3 pools to enable proximity based traffic steering.
Everything worked as expected, except that in some requests are cut off with gateway-timeout if backend processed it slowly (say > 100s).

We are optimizing our backend, but at the meantime, it would be beneficial if we can increase this timeout somehow.

How do we know it is cloudflare:
well the lengthy request could complete normally when hitting the backend pools directly, timeout only happen when we use the load-balancer domain name. So we figured probably it is some hidden setting that we are not aware of.

Any help on this will be greatly appreciated!

Best,
Chang

2

Hi Chang,

Enterprise customers can change the Proxy Read Timeout for their zone using the Cloudflare API. This is the only way to do it as far as I know, so if you’re not on the Enterprise plan I’m afraid you’re out of luck.

I hope this helps :slightly_smiling_face:

2 Likes
3

Thx Albert!

That’s very clear I will look into it.

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