How to get Cloudflare to work with third level domain

[jonathancousar]

I just started Cloudflare (free version) and it’s working fine on my domain - example.com. But it’s not working on my third-level domain whatever.example.com

Does anyone know if it’s possible to make that happen. I’m on a cPanel server as well, if that makes any difference.

Thanks!

[domjh]

Hi @jonathancousar,

Without more info, I would suggest starting with:

SSL/TLS not working on subdomain

Please note, this tutorial post contains links to external sites. I am not endorsing any external links. This tutorial post covers the first steps you should take if SSL is working on your main domain, but not on a subdomain. 1. Is there a DNS record for it? Check the DNS app in your Cloudflare dashboard to see if there is a DNS record there for that subdomain. 2. Check that the DNS record is working correctly You can use a tool such as https://www.ultratools.com/tools/dnsLookup, enter the s…

[jonathancousar]

Thank you for that info @domjh. That actually helped a lot!

I wasn’t sure which type of record to add or how to add it, so I’ll tell what I did in case it might help someone else down the road.

You go to the DNS tab and click +Add Record.

You want to add an A record. In the “Name” box just type the third-level domain portion. So in the example of “whatever.example.com” you would just need to type “whatever”. (If you type the whole thing it will simply strip the part it doesn’t need so it doesn’t really make any difference either way).

Under IP address put in the IP address of your actual site/server, as you’ll see is already listed for the records that have been created automatically by Cloudflare.

Click Save and it should work right away.