How to get a domain released from Cloudflare to buy it with another provider?

We have been struggling to send SMTP traffic from our Cyberpanel tru Cloudflare, we tried all the tutorial, guide in internet. How do we get back the domain to buy it in another DNS registrar where custom Nameserver restriction isn’t an issue? Cloudflare should be clear about the restrictions.

You won’t usually be able to transfer the domain for 60 days after registration (ICANN restriction, not Cloudflare’s).

6.1 in the Domain Registration Agreement states that you cannot change the nameservers:

6.1 Nameservers . Registrant agrees to use Cloudflare’s nameservers. REGISTRANT ACKNOWLEDGES AND AGREES THAT IT MAY NOT CHANGE THE NAMESERVERS ON THE REGISTRAR SERVICES, AND THAT IT MUST TRANSFER TO A THIRD PARTY REGISTRAR IF IT WISHES TO CHANGE NAMESERVERS.

Domain Registration Agreement | Cloudflare

Great!!! we lost the domain for our first client.

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