How to fix Too many requests (Code 429)


I’m trying to change the email address on my account. I entered the password wrong too many times. How long do I wait before it clears?


When I go to that link, I can’t seem to find where to open a support ticket.


Hi @dwaldrop, sorry for the issues. It appears you were able to login, is that correct?


I’m able to log in. I just can’t change my email address on the account.


The Error 429 is due the rate limiting on changes to the profile settings.

If you wait for one hour you should then be able to change your email. Can you please confirm that’s the case?


That’s the answer I was looking for. Thanks!


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