How to fix 1016 error?

[ewusjijwhs]

What is the name of the domain?

www.chessfactor.com

What is the error number?

1016

What is the error message?

Origin DNS error

What is the issue you’re encountering

1016

What steps have you taken to resolve the issue?

Hello im a user of chessfactor. upon joining the website, all the users have been getting the 1016 error message. What process does it require to resolve the issue and how long will it take?

What feature, service or problem is this related to?

DNS not responding/updating

[sjr]

@ewusjijwhs

Hello im a user of chessfactor.

If you are just a user and not the website owner, you’ll need to wait for them to fix it.

If it is your site, a 1016 error means that most likely you have a CNAME DNS record that is pointing to a hostname that does not resolve.