How to do 2FA reset

greetings

one of the admin users lost his 2FA and I can’t reset him not to use the 2FA how I can do that we are three admin in the website one of them is not able to login but me and one more have full access to the website so how can I reset the 2FA for this user I tried to revoke hime and add him back with no luck

regards

Hossam

Hi @hossam,

I don’t think it will be any different to normal, I think the user in question will have to follow the steps at Community Tip - Best Practices For Setting up and Using Two-factor authentication or create a new account.