How to disable CNAME flattering


I have a problem as I need to show to google apps that I am able to set up CNAME. Inside a panel I am not able to switch off CNAME flattering so CNAME is set but it reflects to A record which does not exists.

Any suggestions?

requesting tickets send me to this page.


CNAME flattening will only occur on the root of the domain (, so all you have to do to disable it is to not set a CNAME at the root.

If possible post the domain (or subdomain) you’re trying to set up the CNAME on.


Do you mean G Suite? Normally you add a CNAME record for the subdomain you’re trying to use with G Suite (e.g. and point it to You may need to temporarily disable Cloudflare proxy/CDN until Google sees the new record. AFAIK you can’t use the apex domain with G Suite.


This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.