After enabling DNSSEC on my registrar (Bluehost) and then on Cloudflare, my website is not reachable over the Comcast network . (Chrome browser shows “DNS_PROBE_FINISHED_NXDOMAIN").
I confirmed this both by connecting to my own Comcast network at home and to the Comcast internet at my friend’s house. In both cases, the website is NOT reachable over any devices. When I switch to using data on my phone or using the internet at my work, then the website IS reachable on all devices.
I learned from another post that the problem is most likely that I have four DS records on Bluehost when I should have only one. The recommendation was that I remove the additional and invalid DS records from my registrar to fix the problem.
Unfortunately, the first 3 DS records are auto populated by Bluehost and have no obvious way to remove or delete them. I am only able to remove the DS record that I added for Cloudflare, which I would like to keep.
I contacted Bluehost and talked to them over the phone, but they could not find any way on their end to remove the extra records. They were not able to give me any further assistance.
I have since disabled DNSSEC so that my website will work until I can solve this problem, but I would like to be able to use it if possible.
Does anyone know how to fix this issue?