How to change super admin email?

#1

Hi, how do you change super admin email?
I’ve added the new email as normal admin and then removed it.

Then I’ve tried adding it, but the error that said “Unable to update, email already in use” came up.

Then, I waited for more than 24hours to do so but the error still came up.

What’s the best way to do this? Thanks

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#2

Hi @marilyn, email addresses cannot be reused and there is not an easy way to change the superadmin. Best course may be to:

  • Create a new account using the desired email (that may be an issue if you’ve used/removed it once before)
  • Add the zone as pending to the new account
  • Mirror/recreate the DNS records from the current account in the new account
  • And then update the nameservers with your domain registrar to the new cloudflare nameservers which were assigned to the new, pending zone

If you encounter issues using the desired email or anything else, please post back and tell us how it’s going.

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