How to change nameservers after transferring domain registrar to Cloudflare?


#1

My domain currently points to digitalocean, as it was before transfer. Now that I transfered domain to cloudflare how do I change nameservers to cloudflare so that I can use cloudflare protection?


#2

Your nameservers should have pointed to Cloudflare before you transferred it. If they currently do not there is a good chance your registrar changed them during the transfer. You will need to contact support to have them changed -> https://support.cloudflare.com/requests/new


#3

They were pointing to DigitalOcean, which are Cloudflare’s. I guess that’s were the issue arose. Maybe call in @SamRhea.


#4

There was no warning that indicates I should have changed before transfer. So I can’t change them on my own, now? I think cloudflare’s domain system is pretty novice at the moment. For instance, they charged me for domain transfer twice and now they don’t return to my support ticket for 7 or 8 days. I always liked Cloudflare and used them in my business things as well in a different account. There can be glitches, I’d forgive charging 2 times but cannot forgive not writing back to support ticket, that is irresponsible.


#5

You couldnt have initiated the transfer without the domain being active, which would imply the nameservers were properly set.

Whats the domain?


#6

It was and is active but not pointing to Cloudflare. It is pointing to digitalocean, now I want to update nameservers so that I can use Cloudflare services.

Domain:
http://omerkirbiyik.com


#7

Well, for Cloudflare you need to change your nameservers. In your case the domain never was active on Cloudflare and I am surprised you could transfer it. In any case, you need to contact support.


#8

It was pointing to Cloudflare before I changed it after some problem. Anyway thanks for help, I hope support team will be able to answer this time.