How to be white listed by cloudfare?

Hello the community!

I’m the founder of WP Umbrella - a service used to manage maintain and monitor WordPress sites.

Our monitoring system is being blocked by Cloudfare and many of our users are complaining about it.

Do you know if it is possible to have our user agent white listed by Cloudfare and if so how?

Thank you so much for your help - this is a critical pain point for my business at the moment!

Have a nice day all,

Regards,

Hi @user11291,

It depends on the feature blocking you. I’m guessing it will be Bot Fight Mode / Bot Management, if so you can fill in this form:

1 Like

Thank you very much Domjh !

We did fill up this form in the past but absolutely nothing happened. I’ve done it again, let’s hope! :slight_smile:

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