How to apply for a refund for unknown bill deductions

General Billing
1

What is the name of the domain?

bbnpay.com

What is the issue you’re encountering

When I upgrade bbnpay.com to the bussiness plan, I need to pay $2,400/year. When I clicked the payment button, the plan was not upgraded successfully. However, a deduction record bill was generated. I made three consecutive deductions and received three bills. Bill numbers are IN-6144299, IN-6141804, IN-6141639. How can I apply for a refund for these three bills?

In what area can we help you?

Refunds

What are the steps to reproduce the issue?

  1. select business plan
  2. click payment button
  3. The plan payment failure, and the new bill generated with error amount .
2

But there three bill has been paid

3

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

4

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