What is the name of the domain?
pitch-deck.agency
What is the error number?
connection timeout
What is the issue you’re encountering
unable to add ‘www’ in A record
What steps have you taken to resolve the issue?
I could not find the IP of that particular Cloudflare page
What feature, service or problem is this related to?
DNS records
What are the steps to reproduce the issue?
Getting ‘connection timeout’ error while using www
Screenshot of the error
sjr
November 14, 2024, 6:29am
2
Add www.pitch-deck.agency
as another custom domain to your Pages project. This will create the DNS record for you.
1 Like
Thanks for your response, I tried it but it is not working.
by doing this, it is creating a ‘CNAME ’ record not an ‘A’ record
I attached the DNS screenshot please check.
and getting this error!
sjr
November 14, 2024, 7:04am
4
Do not add DNS records manually. You need to remove them and add pitch-deck.agency
and www.pitch-deck.agency
as custom domains in Pages, as in my link above. Doing that will create the required DNS records for you.
1 Like
I haven’t added it manually.
I added it in custom domains, pls check the screenshot below:
neiljay
November 14, 2024, 7:22am
6
Both of them work now. seen as:
1 Like
sjr:
www.pitch-deck.agency
Yeah, it is working now. thanks
1 Like
system
Closed
November 16, 2024, 8:42am
8
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