How To Add the Amazon SES MX record?

[contactkcclark]

I can’t get my Amazon SES DKIM record to complete the verification process.

What inforamation do I need to enter to get my account to pass verification
to use the Amazon SES for email?

Thank you

Kevin

[cloonan]

This has come up a handful of times, not sure any of these posts lead to a resolution you can use, but may be helpful, https://community.cloudflare.com/search?q=amazon%20dkim%20records%20order%3Alatest. Looks like disabling cloud proxy on the amazon side may be helpful. Post back and let us know how it’s going.

[contactkcclark]

Hello Cloonan,
Thank you for your response, and I’m sorry to admit that I am absolutely
clueless concerning this. I don’t even now what the cloud proxy on the
amazon side is. All I know is my DKIM verification is still pending.
I’m just trying to figure out how to verify it.

Please forgive my ignorance on this matter.

Thank you

Kevin

[cloonan]

Hi @contactkcclark, sorry, and I am unfamiliar with how to disable it as well…may not hurt to get in queue with the Support team in case we cannot verify before they get a hold of the ticket.

To contact Cloudflare Customer Support, login & go to https://dash.cloudflare.com/?account=support and select get more help. Please share your ticket number here and I’ll track it with Support.

[Randomuser]

Hi, I’ve tried searching the community forums, but did not manage to resolve this. The support ticket is 1875870. Thanks!