How To Add the Amazon SES MX record?

I can’t get my Amazon SES DKIM record to complete the verification process.

What inforamation do I need to enter to get my account to pass verification
to use the Amazon SES for email?

Thank you


This has come up a handful of times, not sure any of these posts lead to a resolution you can use, but may be helpful, Looks like disabling cloud proxy on the amazon side may be helpful. Post back and let us know how it’s going.

Hello Cloonan,
Thank you for your response, and I’m sorry to admit that I am absolutely
clueless concerning this. I don’t even now what the cloud proxy on the
amazon side is. All I know is my DKIM verification is still pending.
I’m just trying to figure out how to verify it.

Please forgive my ignorance on this matter.

Thank you


1 Like

Hi @contactkcclark, sorry, and I am unfamiliar with how to disable it as well…may not hurt to get in queue with the Support team in case we cannot verify before they get a hold of the ticket.

To contact Cloudflare Customer Support, login & go to and select get more help. Please share your ticket number here and I’ll track it with Support.

Hi, I’ve tried searching the community forums, but did not manage to resolve this. The support ticket is 1875870. Thanks!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.