Hi We have bought a paid plan but it is not activating. Kindly help
I’d suggest you to write an e-mail due to your related issue about payment to
Kindly, I’d suggest you to write a ticket to Cloudflare support due to your account and/or domain issue and share the ticket number here with us so we could escalate this issue:
- Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button. If you get automatic reply, reply and indicate to it you need more help and reference to this topic
You might be offered to switch to the new Customer Support Portal and create a ticket there.
- Change domain plan · Cloudflare Fundamentals docs
Also, you may need to wait some time before it gets activated. Bought recently a paid plan and I had to wait some time before it got activated.