How long can I use R2 after invoice without payment before suspension?

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What is the issue or error you’re encountering

Hi, My R2 payment has already failed twice (the latest attempt was on the 8th). I’m wondering how many more days I have before the service gets fully suspended or the data is deleted? Is there a grace period after failed payment attempts? I plan to add funds and pay soon, but I want to know how much time I have left. Thanks!

If you already have a case, Support will respond to you on that case.

You’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account, Trust & Safety, nor Registrar issues, you need a case with Support.

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Ok, Thanks

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