How is email obfuscation supposed to work?

Answer these questions to help the Community help you with Security questions.

What is the domain name?
sabeydatacenters.com

Have you searched for an answer?
Yes

Please share your search results url:
https://community.cloudflare.com/search?q=email%20protected%20obfuscation

When you tested your domain, what were the results?

Describe the issue you are having:
I’ve always had on the email obfuscation feature, which claims to be able to protect email addresses in a way that is transparent to users. This has always been my experience.

We switched to a new platform this week and suddenly all bare email addresses and even mailto links are replaced with “[email protected].” Clicking this reloads the page and reveals the email addresses. This is fine, but the page doesn’t reload in the same place, and there is no indication that clicking is supposed to reveal the email address.

So it works in a sense, but from a user perspective, clicking the “email us” link just refreshes the page, drops them at the top, with zero indication they if they happened to scroll down and click it again, it would then work.

What error message or number are you receiving?
None

What steps have you taken to resolve the issue?

  1. None

Was the site working with SSL prior to adding it to Cloudflare?
Yes

What are the steps to reproduce the error:

  1. Visit any page, such as:
  2. https://sabey.com/real-estate/intergate-technology-park
  3. https://sabey.com/about/careers

Have you tried from another browser and/or incognito mode?
Yes

Please attach a screenshot of the error:
No error. Just trying to understand/troubleshoot the behavior.

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