How do I recover my account password?

Please use the forgot password link to reset your password.

Unfortunately, if you aren’t the account holder or can’t access the email address linked the Cloudflare account, our staff can’t help you. This is a NO EXCEPTIONS kind of thing.

If someone contacted claiming to control your account but had a different email address, you would be pretty unhappy if we just said “here you go.”

If the account holder wants to authorize someone else to work with our Support to resolve an issue, they must file a support ticket and CC the party they want to include.

If the described solutions won’t work for you, the only option is to create a new Cloudflare account.