Pretty weird case this. We’re a small football club (soccer) in Denmark, BK Volvox, and we have the domaine volvox.dk
Our previous provider got bought up by another company, and now the e-mails doesn’t work. They say we put it on Cloudflare (none of us remember that!). Anyway, I bought the domain from the previous owner (she was in the board of the club once), and thought I could then solved it. Turns out I need to change something in Cloudlfare’s DNS settings (I’m new to all this, so not even sure what DNS is…)
BUT none of us know the password, and when I click “forgot password” and enter the data it says an automatic email is being sent. Can’t find out which email address it is being sent to.
I can’t find anything on this. What do I do?
Should I “just” move the domain to another provider? If so, is anything lost? The e-mails that have been sent to us while it’s not been working - are they stored, or just disappeared into thin air?