steps I have take:
-looked up the ip address–
- ip address search it is coming up unknown under the host–
- tried to search using whoishostingthis.com hosting only shows hosting and prompts me to contact cloudfare. (I set up for couldflare for ssl and it is masking who the host is )
Ultimately I am looking for the host to find my FTP Details and Database Info so I can change my hosting. Currently being ripped off and would like to choose a different provider.
Any tips would be helpful as this is sort of new to me. THANKS!
Last time I talked to them they told me if I didn’t use their hosting all my information would be deleted . The company was called Elagoon digital out of India that is not around anymore and Their replacement support person Who reached back out to me I don’t want to deal with anymore
I have secured and changed my Wordpress login info which they do not have and my domain is with godaddy. Now I am simply trying to figure out how to change hosting
@ Judge I have both ip address but when I do the reverse search it shows my Cloudflare dns but for hosting it just saying hosting
I was actually going to mention something about getting access to all your assets on the site, FTP and the ftp address on your DNS tab will get you part of the way there, but you’ll need a password at some point.
If it’s WordPress, find a migration plugin. I use All In One Migration, but the free one has a size limit. I’m sure there are other good ones for free. That should get most, if not all, of your data exported.