How do I debug a 524 Error?

[richardcandle]

A specific task (deleting a Woocommerce product) gives ma a 524 error if my site is proxied, but runs fine if I turn proxy off. My Hosting company says they don’t see a problem and I should contact Cloudflare.

What would be my next step to diagnose this?

Cheers, Richard

[cloonan]

524 and click on the #CommunityTip for QuickFix ideas for fixing a 524

Or…follow the Pro Tip suggestion and click on 524 for a 524 #CommunityTip to fix a 524 error

Community Tip - Fixing Error 524: A timeout occurred

Error Try the suggestions in this Community Tip to help you fix Error 524: A timeout occurred. Background Error 524 error indicates that Cloudflare made a successful TCP connection to the origin web server, but the origin did not reply with an HTTP response before the connection timed out. Typically, Cloudflare waits 100 seconds for an HTTP response. If the origin doesn’t respond in that time, Cloudflare closes the connection and you’ll see “Error 524: A timeout occurred”. [PRO UP SELL] Qui…

[richardcandle]

Thanks. I should have mentioned I’ve gone through this list, much of which is in the hands of my webhost. Fortunately, a level-two support guy at my host picked this up and is willing to work on it. They suspect Mod Sec rules may be getting in the way which is new to me. My uneducated intuitive is that perhaps belt-and-suspenders, and maybe chastity belt is too much in the way. They have whitelisted some rules, which has reduced but not eliminated the problem in the cases I’ve tried. Is there a best-practice for Mod Sec on servers? Cheers.