How do I create a support chat on Cloudflare?
Chat support is only available for business and enterprise plans. Here is the guide for contacting support:
I cannot resolve the issue with payment. Why did you withdraw 25 dollars instead of 20?
I am not a Cloudflare employee so I don’t have an answer. It will say on your invoice what you were charged for.
@dimalinnik May I ask you, have you tried writing a ticket to Cloudflare Support regarding the billing issue/question?
Could you post a ticket number here in your next reply?
- Login to Cloudflare and then contact Cloudflare Support by clicking on the Get More Help button.
- Or sending an an e-mail to support[at]cloudflare[dot]com from your e-mail associated with your Cloudflare account?
@Laurie Could take a look and provide more helpful information.
This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.
Please download your invoice from your dashboard as the charges are detailed and you will see what the $5 charge is for.