The specialist who set up protection and added a domain to his account does not get in touch and ignores messages.
When adding a domain to your account, the system informs you:
This web property cannot be added to Cloudflare at this time. If you are an Enterprise customer, please contact your Customer Success Manager. Otherwise, please email [email protected] with the name of the web property and a detailed explanation of your association with this web property.
How can I transfer a domain to my account?