How can i refund for cancelled domain transfer

I had paid for the domain transfer the first time but it crashed so I canceled the process and started all over again as it charged me again.

You can contact support by sending an email to support AT cloudflare DOT com. The ticket will be closed automatically if you’re on the free plan - just send the ticket # here so we can have it reopened :slightly_smiling_face:

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Do I have to contact support via email?
but I’m on the free plan.

You can also create a ticket in the dashboard: https://dash.cloudflare.com/redirect?account=support.

Just post the ticket # here :slightly_smiling_face:

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