How can I have a certificate when using Partner's CNAME service?

I can’t have a certificate for “example .com”,which is a “root domain”.
But I have got a certificate for “www .example .com”.

Yesterday I also have added a domain to Cloudflare through the Partner.This site have both certificates (“www” and root) issued immediately.

How can I deal with it?

Domain hosted on DigitalOcean.
Domain has 1 CNAME (www .example .com) which points to www.example.com.cdn .Cloudflare.net.

Someone says that when issuing the certificate,CF need to verify the CNAME,and then issue the certificate.
But how can I add a cname record to a root domain???
And why I have it done successfully yesterday without any problems?

Anyone?

If your DNS servers are still not on Cloudflare then either the partner would need to support ANAME records so you can create a cname like entry at the root or you’d need to move the nameservers to Cloudflare so that we can cover any record you’d like.

I tried a way,first added the domain to a free plan,added a CNAME for the root domain,which called Flatten CNAME.And then I deleted the domain.Now the domain is pointed to CF’s NS servers,but not associated with any accounts.

Then the partner helped me added a CNAME record via Partner API,using @.
And I get a cert for root domain now.

I don’t know which of the two ways works.Anyway,I get the cert.

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