I have a Cloudflare account with the Domain HalseyOR.gov The domain is on a free plan.
I also have a subscription for Cloudflare Teams Standard for 3 users at $21 per month. It is also associated with HalseyOR.gov
When I purchased Cloudflare Teams and was comparing plans, one of the reasons I chose the Standard plan was the availability of chat support for Teams.
Now that I am all set up, there is no chat support. Does chat support require that I also have a paid plan for the website? This was not explained anywhere. I would really like access to chat support, so that I can get my issues resolved with the onboarding process.
I need clarification on this issue ASAP please!