High ping while using same server location?

I have 3 websites hosted by Vultr server provider located in Singapore and is using Cloudflare. Today, I have tried to ping 3 of them and the results is really difference.

  • The 1st site with Cloudflare IP: 104.18.62.209 is answering in ~30ms
  • The 2nd site with Cloudflare IP: 104.28.0.138 is answering in ~80ms
  • The 3rd site with Cloudflare IP: 104.27.175.194 is answering in ~200ms

Is there anybody experienced with this before? and if you solved it do you mind to share your workflow?

Thank you!

I don’t bother checking ping latency. What matters to me is the actual website performance, so I do waterfall tests using GTMetrix or WebPageTest. Or use Dev Tools in my own browser to test performance from my desktop.

Are you having performance problems with your websites?

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Can you do tracert?

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:wave: @sdayman,

It is a (low value) datapoint for most activities. Your performance suggestions re: websites are the approach /values which should be considered. While there could be correlation, doing the work to determine that is required.

-OG

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Ok, I don’t start with ping tests. And that’s why I asked the OP if they were experiencing issues.

Admittedly, I live near the LAX datacenter and my servers are in L.A. But a waterfall analysis will show timings and which datacenter you’re hitting.

That third IP address could be pinging who-knows-where. The following command can help:
dig +short CHAOS TXT id.server 12.34.56.78

Or a traceroute, but I like to see which datacenter I’m going through.

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I am very sorry for this late reply! As the reported from GTMetrix my website is getting A grade from both PageSpeed and YSlow. And the WebPageTest show only problem with Time To The First Byte, anything else was successfully passed.

I also do trace route to 2 of the sites I am current actively working on.

The result from IP 104.18.62.209

     1  192.168.1.1 (192.168.1.1)  3.664 ms  1.251 ms  0.953 ms
     2  172.31.99.22 (172.31.99.22)  2.685 ms  6.905 ms  2.537 ms
     3  static.vnpt-hanoi.com.vn (123.25.27.177)  11.502 ms  3.018 ms  2.992 ms
     4  static.vnpt.vn (113.171.31.253)  5.650 ms  2.998 ms  5.365 ms
     5  static.vnpt.vn (14.255.253.210)  3.129 ms  3.615 ms  3.469 ms
     6  * static.vnpt.vn (123.29.6.249)  90.126 ms
        static.vnpt.vn (113.171.35.157)  13.243 ms
     7  static.vnpt.vn (113.171.36.34)  14.093 ms
        static.vnpt.vn (113.171.34.62)  12.640 ms
        static.vnpt.vn (113.171.32.34)  17.221 ms
     8  static.vnpt.vn (113.171.56.218)  13.837 ms  12.909 ms
        static.vnpt.vn (113.171.56.222)  14.942 ms
     9  ix-ae-4-0.tcore2.hk2-hong-kong.as6453.net (116.0.93.232)  62.539 ms
        ix-ae-10-0.tcore1.hk2-hong-kong.as6453.net (180.87.112.237)  51.802 ms
        ix-ae-4-0.tcore2.hk2-hong-kong.as6453.net (116.0.93.232)  59.370 ms
    10  if-ae-7-2.thar1.hk2-hong-kong.as6453.net (180.87.112.142)  53.965 ms  55.597 ms
        if-ae-28-2.thar1.h81-hong-kong.as6453.net (180.87.162.26)  59.135 ms
    11  if-ae-28-2.thar1.h81-hong-kong.as6453.net (180.87.162.26)  51.934 ms
        180.87.162.18 (180.87.162.18)  45.885 ms  51.482 ms
    12  104.18.62.209 (104.18.62.209)  42.369 ms  45.054 ms
        if-ae-28-2.thar1.h81-hong-kong.as6453.net (180.87.162.26)  50.976 ms

and from 104.27.175.194

    1  192.168.1.1 (192.168.1.1)  1.723 ms  1.712 ms  1.046 ms
    2  172.31.99.22 (172.31.99.22)  3.397 ms  2.541 ms  2.623 ms
    3  static.vnpt-hanoi.com.vn (123.25.27.177)  3.260 ms  5.582 ms  2.995 ms
    4  static.vnpt.vn (113.171.16.245)  2.814 ms  3.368 ms
    static.vnpt.vn (113.171.31.253)  4.404 ms
    5  static.vnpt.vn (14.255.253.210)  3.243 ms  7.968 ms  3.437 ms
    6  * * static.vnpt.vn (113.171.35.153)  12.977 ms
    7  static.vnpt.vn (113.171.32.34)  12.639 ms
    static.vnpt.vn (113.171.36.34)  14.180 ms
    static.vnpt.vn (113.171.63.29)  20.800 ms
    8  static.vnpt.vn (113.171.56.222)  15.021 ms
    static.vnpt.vn (113.171.56.218)  13.845 ms  12.607 ms
    9  snge-b1-link.telia.net (213.248.89.13)  186.899 ms  186.900 ms  195.123 ms
    10  las-b21-link.telia.net (62.115.134.43)  185.471 ms  182.378 ms  180.925 ms
    11  Cloudflare-ic-328257-las-b21.c.telia.net (62.115.61.149)  198.990 ms  198.186 ms  282.956 ms
    12  104.27.174.194 (104.27.174.194)  309.247 ms  328.482 ms  307.222 ms

I just curious if it caused by the domain attached since the one with nice ping was .ccTld which is my country based while the one with high ping was .gTld.

Just a question: are all domains under the same account and with the same plan level?

This seems to me an issue with some domains being offloaded from the Hong Kong DC and going straight to Los Angeles!

Not all the domains is under same account, the 1st one is in a difference account which in pro plan, the 2nd and 3rd is in same account and in free plan.

That could be the issue (just speculation, support should be able to confirm), the Hong Kong DC is overloaded for some reason and they are dropping free sites from it. This is usually temporary…

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