High Ping and Packet Loss to Cloudflare’s Hong Kong (HKG) Data Center

What is the name of the domain?

The issue is not specific to a single domain but affects all traffic routed through HKG

What is the error number?

There is no specific error number associated with this issue.

What is the error message?

No error message, but experiencing high latency (ping >300ms) and packet loss (~10%) when connecting to Cloudflare services.

What is the issue you’re encountering

I am encountering significant latency and packet loss when routing traffic through the Hong Kong (HKG) data center.

What steps have you taken to resolve the issue?

I checked with cdn-cgi on the device where the problem is occurring and found that it is HKG.

What are the steps to reproduce the issue?

trouble connecting to HKG from Korea

In Korea, is HKG more expensive to use the network compared to LAX?
Shouldn’t it just be routed to LAX?

thank you.

same issue : High Ping and Packet Loss to Cloudflare's Hong Kong (HKG) Data Center