Hidden _acme-challenge records preventing LetsEncrypt authorization

Website, Application, Performance DNS & Network
1

What is the name of the domain?

What is the error number?

Case 01027473

What is the error message?

Authorization failed

What is the issue you’re encountering

Hidden DNS records

What steps have you taken to resolve the issue?

I’ve opened a case to have these hidden records purged. Disabling and reenabling Universal SSL has not removed them. I need this escalated and resolved quickly.

What feature, service or problem is this related to?

DNS records

What are the steps to reproduce the issue?

Perform a DNS lookup.

2

Reviewing the case ID 01027473, our team has addressed your concern, and you’ve confirmed that the issue has been resolved. Thus, we will mark this case as resolved, and no further action is required at this time.

Thank you for contacting Cloudflare.

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