I purchased my domain through GoDaddy for my Shopify website. Everything worked fine until I hired a designer to refresh my site. Now yesathleticsusa.com works but www.yesathleticsusa.com does not. Error: This page isn’t available
Please check that the URL entered is correct or try loading the page again.
If you’re still having trouble, please contact the website owner.
I have had many smart people look into this and update DNS settings. Shopify is saying it is “Cloudflare’s fault”. I had never heard of Cloudflare until last week. Here is specifically the last message I had from Shopify:
Domain is pointed to Shopify but did not return Shopify headers.
Most likely, someone who previously owned the domain before you bought it had a Cloudflare account and the DNS settings and SSL certificates in that account may be taking priority over Shopify’s settings.
Any ideas? Has anyone run into this before?