Help With ERR_TOO_MANY_REDIRECTS

[laraine_moore]

Hi,

My web hosting company, GoDaddy, just transitioned my web hosting from Linux to CPanel.

Now, when I search for my website, spiritsinspacesuits.com on any web browser, I get the message ERR_TOO_MANY_REDIRECTS.

Do I have to reconfigure the website settings on Cloudfare to fix this error?

Thanks for your guidance with this.

Best,

Laraine

[sdayman]

Community Tip - Fixing ERR TOO MANY REDIRECTS

Error Try the suggestions in this Community Tip to help you fix ERR TOO MANY REDIRECTS. Background If your SSL setting on the SSL/TLS app is Flexible and if your origin server is configured to redirect HTTP requests to HTTPS, server responses back to Cloudflare are encrypted. Since Cloudflare is expecting HTTP traffic, it keeps resending the same request, resulting in a redirect loop. This causes browsers to display “The page isn’t redirecting properly” or “ERR_TOO_MANY_REDIRECTS” errors. [D…

[laraine_moore]

Hi Sdayman,

Thanks for helping with this. I implemented your suggestion to change to “Full”. Here’s the error message I received:

Error 525 Ray ID: 58d61abc3994ed33 • 2020-05-03 01:10:49 UTC

SSL handshake failed

Do you think the problem is on GoDaddy’s end - since they changed from Linux to CPanel?

Thanks for your guidance…

Best,

Laraine

[sdayman]

Ask GoDaddy to make sure your site has an SSL Certificate on it so you can use HTTPS properly.

[laraine_moore]

I got the ‘free’ SSL certificate from Cloudfare…

[sdayman]

That won’t fix the problem at the GoDaddy server. The 525 is because GoDaddy didn’t put SSL on the server for your website.

[laraine_moore]

Thanks Sdayman, for explaining. I see that GoDaddy did not enable this feature. They call it SSH. I will ask them about it.

[laraine_moore]

Oops… I do see that the CPanel has FTP over SSL (FTPS)… and that it’s different from the SSH…

[sdayman]

Those are different from website traffic and won’t help with the current problem. 525 means there’s no SSL/TLS certificate that’s necessary for full HTTPS encryption to your website.

Community Tip - Fixing Error 525: SSL handshake failed

Error Try the suggestions in this Community Tip to help you fix Error 525: SSL handshake failed. Background Error 525 indicates that the SSL handshake between Cloudflare and the origin web server failed. This only occurs when the domain is using Cloudflare Full or Full (Strict) SSL mode. This is typically caused by a configuration issue in the origin web server, when this happens, you’ll see “Error 525: SSL handshake failed”. [Screen Shot 2022-01-27 at 12.55.03 PM] Quick Fix Ideas If you…

[laraine_moore]

Thanks, Sdayman, for your patience guiding me through this…

sdayman
MVP '18, '19, '20

    May 3

Those are different from website traffic and won’t help with the current problem. 525 means there’s no SSL/TLS certificate that’s necessary for full HTTPS encryption to your website.

[laraine_moore]

Hi Again, Sdayman… Sorry for all the emails…

I would like to use Cloudfare to create the SSL certificate…

And upload it to GoDaddy.

I’m not sure where to place the files in the root folder…

and also how to ‘save’ them in the correct formats.

Is this an option?

Thanks again for your patience with all this…

Best,

Laraine

Thanks, Sdayman, for your patience guiding me through this…

sdayman
MVP '18, '19, '20

    May 3

Those are different from website traffic and won’t help with the current problem. 525 means there’s no SSL/TLS certificate that’s necessary for full HTTPS encryption to your website.

[sdayman]

This tutorial tells you how to get the Cloudflare origin certificates and how you can put them in cPanel at GoDaddy.

https://support.cloudflare.com/hc/en-us/articles/115000479507-Managing-Cloudflare-Origin-CA-certificates