Thank you for sharing your ticket number here with us.
The team is notified about your case and will respond accordingly onto it.
Please, be aware it’s Holidays vibes and there might be limited window from Support, nevertheless the team will surely help. Thank you for patience in advance.
No sir… that has been part of my problems with the cloudflare account… The only notification I got is from you… fron this this case. It’s weird because if I check my cases in the support page the ticket I sent to the billing team is not shown.